oafcshuck Posted August 5, 2018 Share Posted August 5, 2018 Absolutely piss poor. First time in the North stand .... As someone stated, had no pies ready at 15:20, sold out at 15:35. Went down for a beer at 15:35, the queue is around 10/12 deep (imagine coming down bang on HT!) If you go at 15:44 in the main stand there isn't usually a queue at all .. Signs on the backboard advertising things as £3.50. Have £14.00 ready to pay and get told £14.80, query it and he points out the paper signs. I jokingly mentioned by law the have to honour the prices shown on the backboard but I couldn't be arsed having the argument or debate about it to uphold it, just find it very amateurish this hasn't been sorted when we've had all summer. Then to top it off the pint was garbage. Just find it hard to understand how these type of things the club cannot sort. More staff, well stocked and correct signs, hardly rocket science. Quote Link to comment Share on other sites More sharing options...
johnafoafc Posted August 5, 2018 Share Posted August 5, 2018 (edited) 4 hours ago, oafcshuck said: Absolutely piss poor. First time in the North stand .... As someone stated, had no pies ready at 15:20, sold out at 15:35. Went down for a beer at 15:35, the queue is around 10/12 deep (imagine coming down bang on HT!) If you go at 15:44 in the main stand there isn't usually a queue at all .. Signs on the backboard advertising things as £3.50. Have £14.00 ready to pay and get told £14.80, query it and he points out the paper signs. I jokingly mentioned by law the have to honour the prices shown on the backboard but I couldn't be arsed having the argument or debate about it to uphold it, just find it very amateurish this hasn't been sorted when we've had all summer. Then to top it off the pint was garbage. Just find it hard to understand how these type of things the club cannot sort. More staff, well stocked and correct signs, hardly rocket science. As has been mentioned previously, you can’t give the club your money sometimes. I don’t know the dynamics of the food and beer sales. Does the club profit from it? Or brassbank? Is it run in house? Or franchised out? Either way it seems very disorganised compared to other clubs. I usually have a pre match pint in the pub beforehand and turn up at 2:55 like many fans as the facilities are so poor. A couple of seasons ago before the Bolton game, due to time constraints and the early kick off, I tried a pint in the packed bar in the main stand upper. There was just one bloke behind the bar serving in what was our largest or second largest gate of the season. I supped my two pints of flat lager and haven’t bothered drinking in there since. Edited August 6, 2018 by johnafoafc Quote Link to comment Share on other sites More sharing options...
mcfluff1985 Posted August 5, 2018 Share Posted August 5, 2018 I fell out with the pie twats last game of season when there was a big queue and not many pies. Woman from another kiosk thing came and took the last of the ones at the bottom of main stand. Said they were needed elsewhere. Fuck the people who wanted to buy them at the one they were at. Morons Quote Link to comment Share on other sites More sharing options...
daniel Posted August 5, 2018 Share Posted August 5, 2018 I never get food at BP and having seen the new “menu” won’t be in any rush to do so. I do always buy a soft drink, but at 15:20 they only had diet coke and fanta left. Looking at the “menu” though, thats all they stated they sold. Great choice of drink, oh and it’s gone up to £2.20 a bottle, cheeky bastards. Must remember to go to the shop before the games. Quote Link to comment Share on other sites More sharing options...
yarddog73 Posted August 5, 2018 Share Posted August 5, 2018 34 minutes ago, daniel said: I never get food at BP and having seen the new “menu” won’t be in any rush to do so. I do always buy a soft drink, but at 15:20 they only had diet coke and fanta left. Looking at the “menu” though, thats all they stated they sold. Great choice of drink, oh and it’s gone up to £2.20 a bottle, cheeky bastards. Must remember to go to the shop before the games. To be fair they only had diet coke and fanta when they opened. Quote Link to comment Share on other sites More sharing options...
Kusunga_Is_God Posted August 5, 2018 Share Posted August 5, 2018 It’s not like it’s a hard problem to solve either. Firstly, all concourse areas need a bit of life, sprucing up. The North Stand ones have teles but apart from that it’s just a grey dull room. Get somebody posters and some light in! Secondly, in the north stand, Implement some queue rails, due to the genius design of the north stand concourses, the queues always curve out to the exit making it impossible to get in or out and to try find the queue is borderline impossible. Thirdly, stock properly. It was an absolute disgrace that they ran out of drinks before the game had even reached 30 mins. The poor staff were having to fetch tap water for thirsty children. Fourth- Properly label the menu.. having the old one papered over by a half arsed effort on microsoft word is just amateur. The whole match day experience is horrific and it could be so much better. A fans bar seems a pipe dream away but will they ever finish that top floor of the new stand? A place for Latics fans to socialise have a pint, some food, before or after the game would go really far. Its good to see the community section of the club is pulling their weight with the summer makeover to the community stand with Playstation’s and table football. For me, I have a relative who lives a stones throw away from the ground. I park up at 2:50 and walk in for 2:55. I feel that others who live close to the ground or have parking arrangements also do the same thing. The potential for a succesful fans area area is huge, just look at the buzz away days create in pubs near away grounds/ other clubs fans bars. If AL is looking to recreate the away atmosphere we get he should start looking in house because the support is ready to go, the club just needs to accommodate it suitably Quote Link to comment Share on other sites More sharing options...
whittles left foot Posted August 5, 2018 Share Posted August 5, 2018 Surely the above comments are something The Trust should be taking on board and relaying back to the owner? It is somewhere they could actually make a difference in a positive way to the match day experience. Quote Link to comment Share on other sites More sharing options...
Worcester Owl Posted August 5, 2018 Share Posted August 5, 2018 On 7/23/2018 at 8:27 PM, bigfatjoe1 said: Going back a few years, but i instantly thought of John Willie Less, especially after it had travelled more than 10 miles. Vile. Worst drink ever. OB was far better, as was/is Holts (and that's rough), Hyde's and Robinson's. Boddington's when at Strangeways was a class act. Pint of Boddies on a Friday, preceded by chips, pudding and gravy in my auntie's Pyrex bowl. Heaven. How the hell did JWL survive.... I was with you all the way until Boddington's. If JWL bitter was an offence under the Trades Description Act - and I speak as a Middletonian - Boddington's was/is beyond the pale. So bad that I'm surprised the chips, pudding and gravy didn't make a swift reappearance in your auntie's Pyrex bowl. Quote Link to comment Share on other sites More sharing options...
Worcester Owl Posted August 5, 2018 Share Posted August 5, 2018 On 7/23/2018 at 8:47 PM, Dave_Og said: A few minipins of some decent ale. Doddle. Can't imagine why anyone serves or drinks some if the utter rubbish that almost all sports grounds get away with. Edgbaston cricket ground an honourable exception - great craft beer bar. Shows it can be done. Quote Link to comment Share on other sites More sharing options...
adamoafc Posted August 6, 2018 Share Posted August 6, 2018 Waiting on the signage to come in according to a staff member behind the till. All the old staff seem to have gone as they were training new staff when I got there. Didnt fancy one of the new pies so stuck with the tried and tested chicken balti. No issues. Having worked in catering, I would imagine first few home games will be guides for how much produce bought for each game. Everything from players wages to waste from food will be being considered now we have dropped down. Don’t think people realise belts need to be tightened across all parts of the club. Might seem small food waste at football games but across a season it could be a decent amount of waste. Rather sell out every week that have waste every week and lose money. Quote Link to comment Share on other sites More sharing options...
Dave_Og Posted August 6, 2018 Share Posted August 6, 2018 1 minute ago, adamoafc said: Waiting on the signage to come in according to a staff member behind the till. All the old staff seem to have gone as they were training new staff when I got there. Didnt fancy one of the new pies so stuck with the tried and tested chicken balti. No issues. Having worked in catering, I would imagine first few home games will be guides for how much produce bought for each game. Everything from players wages to waste from food will be being considered now we have dropped down. Don’t think people realise belts need to be tightened across all parts of the club. Might seem small food waste at football games but across a season it could be a decent amount of waste. Rather sell out every week that have waste every week and lose money. But it has been that way for years and selling out before half time is ridiculous. No, don't take silly risks with perishable stock but having so few supplies is taking caution too far. The increased season ticket sales should have been some sort of clue. Quote Link to comment Share on other sites More sharing options...
nzlatic Posted August 6, 2018 Share Posted August 6, 2018 Just now, Dave_Og said: But it has been that way for years and selling out before half time is ridiculous. No, don't take silly risks with perishable stock but having so few supplies is taking caution too far. The increased season ticket sales should have been some sort of clue. Do you think they have historical data stored regarding average attendances in each stand, kick off day/time, quantity sold of each product, time of selling out etc? That info shouldn't be difficult to put together and could be used to create a forecast stock level for each product that is reasonably accurate. I've no idea, but I presume nationwide fast food companies operate that sort of thing to ensure maximum revenue and minimum waste. It's beyond crackers that they run out so quickly and so regularly. Quote Link to comment Share on other sites More sharing options...
Dave_Og Posted August 6, 2018 Share Posted August 6, 2018 1 minute ago, nzlatic said: Do you think they have historical data stored regarding average attendances in each stand, kick off day/time, quantity sold of each product, time of selling out etc? That info shouldn't be difficult to put together and could be used to create a forecast stock level for each product that is reasonably accurate. I've no idea, but I presume nationwide fast food companies operate that sort of thing to ensure maximum revenue and minimum waste. It's beyond crackers that they run out so quickly and so regularly. That's a job for a work experience if ever there was one. Quote Link to comment Share on other sites More sharing options...
Ryan Posted August 6, 2018 Share Posted August 6, 2018 14 hours ago, mcfluff1985 said: I fell out with the pie twats last game of season when there was a big queue and not many pies. Woman from another kiosk thing came and took the last of the ones at the bottom of main stand. Said they were needed elsewhere. Fuck the people who wanted to buy them at the one they were at. Morons Have you tried SUPPORTING the club mate? Seriously, stop your moaning! Do you get pleasure out of being so negative? The club are doing their best with the catering - we are where we are as a Division 4 club. If you want a premier experience piss off and support United or City!!! Quote Link to comment Share on other sites More sharing options...
Bobledgersheart Posted August 6, 2018 Share Posted August 6, 2018 19 minutes ago, Ryan said: Have you tried SUPPORTING the club mate? Seriously, stop your moaning! Do you get pleasure out of being so negative? The club are doing their best with the catering - we are where we are as a Division 4 club. If you want a premier experience piss off and support United or City!!! Upvote for irony ! Quote Link to comment Share on other sites More sharing options...
oafcshuck Posted August 6, 2018 Share Posted August 6, 2018 25 minutes ago, Ryan said: Have you tried SUPPORTING the club mate? Seriously, stop your moaning! Do you get pleasure out of being so negative? The club are doing their best with the catering - we are where we are as a Division 4 club. If you want a premier experience piss off and support United or City!!! The club are doing their best with the catering? I can't quite tell if you're being serious with that remark. Quote Link to comment Share on other sites More sharing options...
mcfluff1985 Posted August 6, 2018 Share Posted August 6, 2018 2 minutes ago, oafcshuck said: The club are doing their best with the catering? I can't quite tell if you're being serious with that remark. He's not. He's attempting to be funny because I called him out on his repetitive, constant negative posts Quote Link to comment Share on other sites More sharing options...
leeslover Posted August 6, 2018 Share Posted August 6, 2018 54 minutes ago, nzlatic said: Do you think they have historical data stored regarding average attendances in each stand, kick off day/time, quantity sold of each product, time of selling out etc? That info shouldn't be difficult to put together and could be used to create a forecast stock level for each product that is reasonably accurate. I've no idea, but I presume nationwide fast food companies operate that sort of thing to ensure maximum revenue and minimum waste. It's beyond crackers that they run out so quickly and so regularly. Apparently a lot of sales haven't made it to the till in the past, which goes some way to understanding stock issues. No excuse for pies that you bring in to sell on the day though Quote Link to comment Share on other sites More sharing options...
HarryBosch Posted August 6, 2018 Share Posted August 6, 2018 36 minutes ago, Ryan said: The club are doing their best with the catering I hope they're not.... Quote Link to comment Share on other sites More sharing options...
rosa Posted August 6, 2018 Share Posted August 6, 2018 We should find out who does Forest Green's catering, I've heard nothing but good things about them. Quote Link to comment Share on other sites More sharing options...
rudemedic Posted August 6, 2018 Share Posted August 6, 2018 25 minutes ago, rosa said: We should find out who does Forest Green's catering, I've heard nothing but good things about them. In house I'd guess from the correspondence I've had re gluten-free food. Quote Link to comment Share on other sites More sharing options...
LaticsPete Posted August 6, 2018 Share Posted August 6, 2018 25 minutes ago, rosa said: We should find out who does Forest Green's catering, I've heard nothing but good things about them. Vegan caterers - well worth having a butchers at.... 2 Quote Link to comment Share on other sites More sharing options...
OLDHAMADE Posted August 6, 2018 Share Posted August 6, 2018 18 hours ago, mikejh45 said: Yes please!!! Hollands Meat being the best of all Quote Link to comment Share on other sites More sharing options...
Hands on Posted August 6, 2018 Author Share Posted August 6, 2018 The thing to remember is that by the time they have sold half the perishable stock they are making a gross profit on it. Non perishable should have zero wastage. Failing to properly control staff should not be taken out on the supporter. Running those outlets is not rocket science. Failing to give a decent food and drinks service to supporters can only have an adverse impact on the gate. The lunatics are running the asylum and if they way they are doing this is anything indication of what is going on it is going to be a long depressing season. Yes I'm rather pessimistic. No doubt we'll beat Forest Green and run rings round Macclesfield..................... Quote Link to comment Share on other sites More sharing options...
Bobledgersheart Posted August 6, 2018 Share Posted August 6, 2018 15 minutes ago, Hands on said: The thing to remember is that by the time they have sold half the perishable stock they are making a gross profit on it. Non perishable should have zero wastage. Failing to properly control staff should not be taken out on the supporter. Running those outlets is not rocket science. Failing to give a decent food and drinks service to supporters can only have an adverse impact on the gate. The lunatics are running the asylum and if they way they are doing this is anything indication of what is going on it is going to be a long depressing season. Yes I'm rather pessimistic. No doubt we'll beat Forest Green and run rings round Macclesfield..................... I can't believe that the pies and soft drinks are franchised because no decent company would run it this way. As stated previously a frozen pie can be warmed safely in a normal oven after about 40 minutes so there's no real excuse for a lack of them at half time. It just needs a bit of organisation. If it was my business (i.e. Oldham Athletic) I'd make damn sure that every avenue of moneymaking was exploited, especially with the level of prices charged at football matches. It's a real missed opportunity Quote Link to comment Share on other sites More sharing options...
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