Lookers_Carl Posted January 24, 2009 Share Posted January 24, 2009 A bit of advice please Am in the process of looking for my own flat (the brother ste_1987 counting down days till I go). When the time comes I am looking to kit it out as cheaply as poss. One package I did see that took my interest was virgin media XL package (XL Phone, XL TV and XL 20mb Broadband) for £38 a month for first 6 months, £45 a month after that. Could anyone who has all or any of these services for virgin media tell me how good/bad/average the service is. Its either this or BT phoneline plus take 02 internet with me. The service I need to be bang on in terms of the reliability is the broadband as I sometimes work from home. I am aware that Virgin media operate traffic shaping in peak times but I am also aware of the limits in place and in all honesty dont thing i would anywhere near hit these. Quote Link to comment Share on other sites More sharing options...
Gavin Posted January 24, 2009 Share Posted January 24, 2009 (edited) A bit of advice please Am in the process of looking for my own flat (the brother ste_1987 counting down days till I go). When the time comes I am looking to kit it out as cheaply as poss. One package I did see that took my interest was virgin media XL package (XL Phone, XL TV and XL 20mb Broadband) for £38 a month for first 6 months, £45 a month after that. Could anyone who has all or any of these services for virgin media tell me how good/bad/average the service is. Its either this or BT phoneline plus take 02 internet with me. The service I need to be bang on in terms of the reliability is the broadband as I sometimes work from home. I am aware that Virgin media operate traffic shaping in peak times but I am also aware of the limits in place and in all honesty dont thing i would anywhere near hit these. I have the same package and ive no trouble with it, i mean as you will get with any service there is the odd hour where it does go down altho that hasnt happend in about 4-5 months I would recomend them tbh Edited January 24, 2009 by Gavin Quote Link to comment Share on other sites More sharing options...
Ackey Posted January 25, 2009 Share Posted January 25, 2009 I have the same package and ive no trouble with it, i mean as you will get with any service there is the odd hour where it does go down altho that hasnt happend in about 4-5 months I would recomend them tbh I've not used Virgin since I got back... my folks have a pretty comprehensive Sky TV package (all except movies), 8mb Broadband and Anytime unlimited calls for about £55.... it costs more and your Broadband is less - just wanted to offer a comparison for you. Quote Link to comment Share on other sites More sharing options...
Matt Posted January 25, 2009 Share Posted January 25, 2009 Sky. Sky. Sky. I have had no broadband service outages for the last 2 years (since I switched over). I had ntl/Virgin and their service was a disgrace. So much broadband and TV downtime it was unbelievable. Quote Link to comment Share on other sites More sharing options...
Lookers_Carl Posted January 25, 2009 Author Share Posted January 25, 2009 Sky. Sky. Sky. I have had no broadband service outages for the last 2 years (since I switched over). I had ntl/Virgin and their service was a disgrace. So much broadband and TV downtime it was unbelievable. Cheers rummy At the mo I'm with o2 for my broadband and must admit they have been very very good. Are sky's customer services based in the uk? Quote Link to comment Share on other sites More sharing options...
Matt Posted January 25, 2009 Share Posted January 25, 2009 Cheers rummy At the mo I'm with o2 for my broadband and must admit they have been very very good. Are sky's customer services based in the uk? Yes I think they are... Quote Link to comment Share on other sites More sharing options...
Ackey Posted January 25, 2009 Share Posted January 25, 2009 Yes I think they are... When I was on to them the other day I'm pretty sure the girl I spoke to was Chinese.... not to say she couldn't be in a UK based call centre, but she had a distinct accent and trouble understanding me at times. Quote Link to comment Share on other sites More sharing options...
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