Nice!!! But you have to start somewhere.
I am a firm believer in each to his own. AH may be good at some things, but administration at ground roots, he is not. Thats all it needs. Basic, it is something,a start.
Years ago,instead of taking redundancy,I persuade the company I was working for, to let me set up a sales department.I went through years of old sales quotes, and compiled a spreadsheet. Set up a database and became the new Sales Director's PA. My usual line of work,was and is now, financial. What I am trying to say is its not rocket science. Without the customer(fans) you don,t have a business. Look after them and they will KEEP THE FAITH.