I don't know what other people's experiences of the Oldham ticket office are. I think in person they are fine, on the telephone they are a disgrace, an absolute shambles.
Usually i'll turn up and pay, but occassionally for away games I need to buy over the phone. Every time some nonsense excuse is used to stop me. Today, trying to buy an Everton ticket for me and my son, I live too close, Whitefield, and they are rather busy so they refuse to post. This is crazy, had I been calling from Land's End or John O'Groats the tickets would have been paid for and on the way right now. As it is, I probably won't be able to make it to the ticket office, so they can shove them sideways up...
I am not asking for free postage, I will happily pay. Some sort of ridiculous thing like this happens every single time I try to buy over the phone. Are we Manchester United or Real Madrid who can pick and choose fans, or are we a small struggling club sharing a catchment area with about 20 other clubs in the region.
I can't get to the club, I work full time and have a young family. My wife is a Nurse who works shifts. I leave work and have to race to the nursery to pick my 2 year old up. I take him in on the way to work. I can't leave work at 3pm to do a round trip of Greater Manchester, and i'm sure the job of the ticket office is to sell and distribute tickets. Whether or not I can make it to the club ticket office is my judgement, not someone in the ticket office.
So Bolton, my Dad's a fan, offer great family deals for games like Birmingham and West Ham in the next couple of weeks at similar prices and I can book online or phone up....