Not taking anything out on him. Basic customer service to contact customers about decisions that affect them. Billy probably knows that but he’s dictated to by the twat with the creepy smile.
@OAFCBilly not a dig at you, think you do a good job, hope you get to keep it but you work for a charlatan who seems to delight in thoroughly pissing everyone off, especially “the fan”. And it was a cosy kit launch. Not aimed at you Billy like I said but feel free to pass it on to the cretins who employ you