i am sorry for late reply to brat's original post but i was stood in the shop at the time and it wasn't an argument, it was a disgruntled customer who was unhappy that the season had to finish with stock that was end of season and the club didn't give him a store voucher for next season,
The customer got a refund and should of been happy at that, whether a store voucher or cash it all spends the same next season.