I am sorry for you and any fellow fan that was effected by any of Saturday's match day experience
It's a not a nice thing for me to type but sometimes things have to unravel horrible for all parties to take note and do something about it and should in my opinion, get all parties around the table asap to do so. Especially as the Club monitor this board and have staff who post on here as well so if this does not move them in more ways than one, then I genuinely do not know what will.
Please report your match day experience to the SLO at the Club, it officially logged then. thanks