On top of what I said earlier... why the f*** do I have to go stand outside the ticket office to ask for my money back? I didn't even contribute that much, but i most defintielt want it back now they've not put it to its intended use.
As for them apparently not spending it, that's bollocks aswell. They've spent every penny of it.
They should directly refund without any single fan needing to go to any amount of effort.