Farkas89 Posted August 10, 2022 Share Posted August 10, 2022 Am i right in saying that we can exchange our paper season ticket to a season card after today? They had ran out of cards when i went to pick up my season ticket last Friday. Link to comment Share on other sites More sharing options...
oafc1955 Posted August 10, 2022 Share Posted August 10, 2022 Picked mine up yesterday and it was paper….they expect them this week sometime Link to comment Share on other sites More sharing options...
astottie Posted August 10, 2022 Share Posted August 10, 2022 1 hour ago, oafc1955 said: Picked mine up yesterday and it was paper….they expect them this week sometime Picked up my paper one today. Chap said they hoped to have the plastic ones tomorrow. Link to comment Share on other sites More sharing options...
Farkas89 Posted August 10, 2022 Share Posted August 10, 2022 hopefully they realise a statement rather than letting us go down to the ticket office only to be advised that there are still no plastic cards. Link to comment Share on other sites More sharing options...
Bobledgersheart Posted August 10, 2022 Share Posted August 10, 2022 19 minutes ago, Farkas89 said: hopefully they realise a statement rather than letting us go down to the ticket office only to be advised that there are still no plastic cards. They emailed me a couple of months ago when mine was ready so either they'll do that or put something on the website. They've been pretty much on the ball with everything so far so I wouldn't panic too much. Link to comment Share on other sites More sharing options...
disjointed Posted August 10, 2022 Share Posted August 10, 2022 31 minutes ago, Farkas89 said: hopefully they realise a statement rather than letting us go down to the ticket office only to be advised that there are still no plastic cards. Paper is the way to go, think of the oceans. Link to comment Share on other sites More sharing options...
Farkas89 Posted August 10, 2022 Share Posted August 10, 2022 12 minutes ago, Bobledgersheart said: They emailed me a couple of months ago when mine was ready so either they'll do that or put something on the website. They've been pretty much on the ball with everything so far so I wouldn't panic too much. I'm not to bothered, the season card would fit nicely in my wallet rather than carrying a paper ticket around with me, especially after a couple of beers in the fan bar! Link to comment Share on other sites More sharing options...
simplythemostimportantkick Posted August 10, 2022 Share Posted August 10, 2022 1 hour ago, Farkas89 said: I'm not to bothered, the season card would fit nicely in my wallet rather than carrying a paper ticket around with me, especially after a couple of beers in the fan bar! If only paper was foldable Link to comment Share on other sites More sharing options...
GlossopLatic Posted August 10, 2022 Share Posted August 10, 2022 So we are saying we shifted 2500 extra season tickets in the last week. That must be in and around £500k of extra revenue. Now that's got to last us the whole year obviously but you would hope that's going to mean an extra couple of players coming our way in the next month. I'd like to think we take a measured long term approach to transfers and don't spunk it all on a "present" but you would think that we should have abit more room to manouvre now. Link to comment Share on other sites More sharing options...
deyres42 Posted August 10, 2022 Share Posted August 10, 2022 3 hours ago, GlossopLatic said: So we are saying we shifted 2500 extra season tickets in the last week. That must be in and around £500k of extra revenue. Now that's got to last us the whole year obviously but you would hope that's going to mean an extra couple of players coming our way in the next month. I'd like to think we take a measured long term approach to transfers and don't spunk it all on a "present" but you would think that we should have abit more room to manouvre now. Squad looks quite bloated, you wonder if one or two (Leutwiler, McGahey spring to mind) might need to be moved out first. Link to comment Share on other sites More sharing options...
Andy-latic Posted August 10, 2022 Share Posted August 10, 2022 3 hours ago, GlossopLatic said: So we are saying we shifted 2500 extra season tickets in the last week. That must be in and around £500k of extra revenue. Now that's got to last us the whole year obviously but you would hope that's going to mean an extra couple of players coming our way in the next month. I'd like to think we take a measured long term approach to transfers and don't spunk it all on a "present" but you would think that we should have abit more room to manouvre now. They’d have a lot more if they actually responded to anyone’s emails about hospitality and sponsorship Link to comment Share on other sites More sharing options...
GlossopLatic Posted August 10, 2022 Share Posted August 10, 2022 8 minutes ago, Andy-latic said: They’d have a lot more if they actually responded to anyone’s emails about hospitality and sponsorship I'm guessing they have quite abit of a backlog of emails to get through right now. Link to comment Share on other sites More sharing options...
BP1960 Posted August 10, 2022 Share Posted August 10, 2022 18 minutes ago, GlossopLatic said: I'm guessing they have quite abit of a backlog of emails to get through right now. No excuse for not acknowledging emails, particularly when there's potential revenue involved. Had the same problem with player recommendations, no reply which is ignorant IMO. I've now recommended them to league clubs, who responded immediately. One of them showing interest is in the Premiership who are following him up after impressing last week. A priority I'm sure Frank will sort out, after all he made his business through marketing and goodwill. Link to comment Share on other sites More sharing options...
Dave_Og Posted August 10, 2022 Share Posted August 10, 2022 Give them a break. Not going from a skeleton staff to a slick operation in less than a fortnight Link to comment Share on other sites More sharing options...
BP1960 Posted August 10, 2022 Share Posted August 10, 2022 12 minutes ago, Dave_Og said: Give them a break. Not going from a skeleton staff to a slick operation in less than a fortnight As I said, no excuse for not at least acknowledging emails, rank bad customer service and needs sorting out if Frank wants the business he's banging the drum for. Link to comment Share on other sites More sharing options...
Dave_Og Posted August 10, 2022 Share Posted August 10, 2022 9 minutes ago, BP1960 said: As I said, no excuse for not at least acknowledging emails, rank bad customer service and needs sorting out if Frank wants the business he's banging the drum for. For pity's sake. Four years of our club being ground into the dirt and thirteen days into the new world we've got a thread of moaning. Sometimes we deserve what we get. Link to comment Share on other sites More sharing options...
yarddog73 Posted August 10, 2022 Share Posted August 10, 2022 1 hour ago, BP1960 said: As I said, no excuse for not at least acknowledging emails, rank bad customer service and needs sorting out if Frank wants the business he's banging the drum for. So one man in a ticket office open 10 till 4 with a phone to man a and the best part of 4000 season tickets to process and counting should be replying to all emails immediately? How is that physically possible, generally I defend you on here but you're coming across as a bit of a dick here I'm afraid, I am pretty sure the staff who are there are doing all they can and more, at times out of hours, I suspect it's not nice to read the bollocks that you and others on other platforms are posting about them but I hope they don't take the opinions of a few self absorbed fans to heart. Link to comment Share on other sites More sharing options...
Mayfield Posted August 10, 2022 Share Posted August 10, 2022 7 minutes ago, yarddog73 said: So one man in a ticket office open 10 till 4 with a phone to man a and the best part of 4000 season tickets to process and counting should be replying to all emails immediately? How is that physically possible I understand there is a general expectation for prompt replies to emails @BP1960 particularly if we are guided to email as the primary channel. On Monday I sent a mail, asking for help moving my seats. Didn't hear back by Wednesday morning ,so I phoned, it rang out then went to the message saying office is closed Monday & Wednesday ..... phoned again, suspecting there would be somebody in. Correct, think it was Adam who answered, he had seen my emails, was already looking at it plus loads of other queries. Took care of my request immediately, great service. I heard another voice in the background, could be extra staff there now. I imagine there will be big strides made with supporter engagement, with the staff also needing the right tools and resources, which won't be lost on the new management team. Great progress already made. Link to comment Share on other sites More sharing options...
JohnnyPimp Posted August 10, 2022 Share Posted August 10, 2022 3 hours ago, BP1960 said: No excuse for not acknowledging emails, particularly when there's potential revenue involved. Had the same problem with player recommendations, no reply which is ignorant IMO. I've now recommended them to league clubs, who responded immediately. One of them showing interest is in the Premiership who are following him up after impressing last week. A priority I'm sure Frank will sort out, after all he made his business through marketing and goodwill. Seriously, or is this one of your ‘tongue in cheek’ attempts? Link to comment Share on other sites More sharing options...
GlossopLatic Posted August 11, 2022 Share Posted August 11, 2022 Their is a story about Napoleon not opening his mail for 3 weeks because after that most of the problems in those mails just went away in that period. I don't respond to half the emails that get sent to me. As I try to prioritise my day. I bet they have had all kinds of people ringing them/ emailing them offering players and trying to sell them all kinds of other stuff while they get everyones season tickets sorted and prepare the opening game o Saturday. Can we atleast let Frank get his flat cap off before we start judging his actions. Link to comment Share on other sites More sharing options...
LaticsPete Posted August 11, 2022 Share Posted August 11, 2022 9 hours ago, BP1960 said: As I said, no excuse for not at least acknowledging emails, rank bad customer service and needs sorting out if Frank wants the business he's banging the drum for. Some people have too much time on their hands … but at least you’re getting responses to your posts on here so you must be chuffed eh ? Link to comment Share on other sites More sharing options...
otid Posted August 11, 2022 Share Posted August 11, 2022 10 hours ago, BP1960 said: Had the same problem with player recommendations, no reply which is ignorant IMO. I've now recommended them to league clubs, who responded immediately. One of them showing interest is in the Premiership who are following him up after impressing last week. Are you Pep by any chance? Link to comment Share on other sites More sharing options...
Farkas89 Posted August 11, 2022 Share Posted August 11, 2022 15 hours ago, simplythemostimportantkick said: If only paper was foldable it is but id rather carry a season card around with me rather than a paper ticket that wears down over the course of the season! Link to comment Share on other sites More sharing options...
Londonboy Posted August 11, 2022 Share Posted August 11, 2022 2 hours ago, GlossopLatic said: Their is a story about Napoleon not opening his mail for 3 weeks because after that most of the problems in those mails just went away in that period. I don't respond to half the emails that get sent to me. As I try to prioritise my day. I bet they have had all kinds of people ringing them/ emailing them offering players and trying to sell them all kinds of other stuff while they get everyones season tickets sorted and prepare the opening game o Saturday. Can we atleast let Frank get his flat cap off before we start judging his actions. Clearly things are/have improved massively in a very short space of time, and I'm positive will continue to do so over the coming few weeks. However if the club has a backlog of queries and is behind with a few things, then a simple automated email response stating this, and that they will try and respond asap over the next 7 days would be a good idea. Just sets the expectation for some of the moaners. Nothing worse than a none response to an email that the sender sees as important in my humble opinion. And BP1960... if your a Latics fan why are you recommending young players to other clubs? Surely a bit of patience on your side and another week isn't going to harm anyone and may actually help Oldham in the long term?? Link to comment Share on other sites More sharing options...
BP1960 Posted August 11, 2022 Share Posted August 11, 2022 33 minutes ago, Londonboy said: Clearly things are/have improved massively in a very short space of time, and I'm positive will continue to do so over the coming few weeks. However if the club has a backlog of queries and is behind with a few things, then a simple automated email response stating this, and that they will try and respond asap over the next 7 days would be a good idea. Just sets the expectation for some of the moaners. Nothing worse than a none response to an email that the sender sees as important in my humble opinion. And BP1960... if your a Latics fan why are you recommending young players to other clubs? Surely a bit of patience on your side and another week isn't going to harm anyone and may actually help Oldham in the long term?? I have already said if the club doesnt respond I have many contacts in the game, some are previous managers who have signed my recommendations in the past who have gone on to play in the top flight. All I ask for is as you suggested is a automated acknowledgement the emails have been seen. Link to comment Share on other sites More sharing options...
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